Product and model direction
Product type, model if known, load capacity, lifting or working height, fork / platform details and optional configuration.
Before Quotation
Send the right product, worksite, charger, shipping and support details so LITELON can prepare a faster and clearer quotation.
Required Details
A fast quote needs more than a product name. These details help match the model, battery, charger, shipment and support terms.
Product type, model if known, load capacity, lifting or working height, fork / platform details and optional configuration.
Pallet size, aisle width, rack height, floor condition, indoor / outdoor use, slope and daily working hours.
Battery preference, charger input voltage, plug standard, charging time and whether spare battery or charger accessories are needed.
Destination country, nearest port, quantity, preferred trade term, delivery schedule and document requirements.
Inspection photos or videos, spare parts concerns, warranty questions and local service ability.
Company name, buyer role, email, WhatsApp and the best channel for quotation follow-up.
Message Quality
The clearer the first message, the faster the quotation can move from model suggestion to written PI.
| Level | Buyer Message | Result |
|---|---|---|
| Too short | price? | Missing product type, capacity, height, quantity and destination. |
| Better | 2 ton electric forklift, 3m lift height, one unit, Indonesia, nearest port Jakarta, lithium battery preferred. | LITELON can start checking model, charger and shipping basis. |
| Best | CPD20 or similar 2 ton electric forklift, 3m lift height, indoor warehouse, 8 hours/day, 220V charger, one unit to Jakarta port, need inspection videos and spare parts suggestion. | This is enough for a much clearer quotation and PI discussion. |
Copy a structured RFQ checklist if product, port, charger or application details are still incomplete.
RFQ TemplateIf you only need one machine, check what details affect one-unit quotation, packing, freight and support.
Single Unit GuideAfter quotation, make sure model, configuration, trade term, shipment and support terms are written clearly.
PI ChecklistQuotation Inquiry
Share product type, capacity, lifting height, country, port, quantity, charger standard, application and support questions.