Privacy Policy

Information Buyers Send to LITELON

When you use the LITELON website, quotation form, WhatsApp link or email link, you may send company name, buyer role, product interest, model requirement, destination country, nearest port, load capacity, lifting height, quantity, charger voltage, plug standard, pallet size, aisle width, rack height, floor condition, daily working hours, inspection needs, document needs, spare parts needs, name, email, WhatsApp number and application details.

How This Information Is Used

LITELON uses inquiry information to understand your equipment requirement, recommend suitable products, prepare factory direct quotation details, discuss shipping or documents, arrange catalog support and provide after-sales communication when needed.

Website Tracking and Lead Source

The website may record source page, landing page, referrer and UTM campaign parameters when a form is submitted. If GA4, Google Ads or Microsoft Advertising tracking is configured later, the website may also send events such as WhatsApp clicks, email clicks, catalog downloads, template downloads and inquiry form submissions for conversion measurement.

Inquiry Records and CSV Export

Submitted inquiries can be stored inside WordPress as LITELON Inquiries. Authorized site managers may export inquiry records as CSV files for quotation follow-up, customer service, market analysis and internal sales management.

Sharing and Service Providers

LITELON does not sell buyer inquiry information. Information may be shared only when needed for quotation, logistics discussion, payment or order communication, after-sales support, website hosting, email delivery, analytics or legal compliance.

Retention and Updates

B2B inquiry records may be kept while there is an active quotation, order, after-sales requirement or reasonable business follow-up need. You can ask LITELON to update or remove your contact information when it is no longer needed for communication.

Contact

For privacy questions or data update requests, contact LITELON at david@litelon8.com or WhatsApp +86 15705410172.